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Privacy Policy

Last updated: April 2026

1Who we are

EDENOVO operates as a real estate portal for the Costa del Sol. We are based in Spain and strictly adhere to EU GDPR and Spanish data protection laws (LOPDGDD).

2Data we collect

We process personal data provided during your property search:

  • Profile details (name, email, phone, location)
  • Saved properties and search preferences
  • Buyer journey progress and task status
  • Uploaded documents (metadata only in exports)
  • Chat leads and inquiry messages

3Purpose

Your data is used exclusively to provide a personalized property search experience, manage your dashboard, send matching property alerts, and facilitate communication with real estate experts.

4Legal basis

Processing is based on your explicit **Consent** (Art. 6(1)(a) GDPR) for account-based features and communication, and our **Legitimate Interest** (Art. 6(1)(f) GDPR) for website security and optimization.

5Third parties

We do not sell your personal data. Data is only shared with platform service providers (hosting, email) necessary to maintain our services. We do not share your contact details with external agencies without your direct action (e.g., sending an inquiry).

6Storage

All data is stored on secure European servers. Our Database infrastructure (Neon) is located in Frankfurt, and our application delivery (Vercel) is routed through EU nodes.

7Security

We implement industry-standard encryption, including AES-256 for data at rest and HTTPS for data in transit. Access is limited via strict internal controls and multi-factor authentication.

8Your rights

Under GDPR, you have the following rights:

✓ ACCESS
✓ RECTIFY
✓ ERASE
✓ PORTABILITY
✓ RESTRICT
✓ OBJECT

You can exercise these rights directly within your dashboard settings.

9Cookies

We use Essential cookies for security and authentication. We use Analytics cookies (Google Analytics 4) only after your explicit consent via our cookie settings tool.

10Contact

For any privacy-related inquiries, please contact our Data Protection Officer at: info@edenovo.com

11Retention

We retain your active profile data as long as you use our services. Inactive accounts and associated personal data are deleted after 2 years from your last login, unless otherwise required by Spanish law.